Subang Jaya, Selangor – Dorsett Grand Subang is pleased to announce the appointment of Nigel Boey as General Manager, effective 1 September 2026.

With more than 16 years of experience in the hospitality industry, Nigel has built his career across renowned hospitality groups including Las Vegas Sands, Marriott International, Millennium & Copthorne International and Pan Pacific Hotels Group.

Most recently, Nigel was with UOL Group Limited, where he has served as Assistant General Manager, following his tenure as Commercial Director of PARKROYAL COLLECTION Marina Bay Singapore for two years.

These roles further strengthened his expertise in commercial strategy, revenue management, business development and hotel operations.

“Each role has given me a different perspective of the hospitality business and a deeper  appreciation of the nuances of our industry. I am especially excited to return to property  operations, where I can work closely with the team, drive meaningful change and see first hand the positive impact of our collective efforts on both guests and colleagues.”

A New Chapter for Dorsett Grand Subang

Nigel was drawn to the opportunity by the hotel’s strong foundations and potential for growth. Having experienced the property as a guest prior to joining, he saw an opportunity to build on its existing strengths and embark on an exciting new chapter.

“What attracted me to this appointment was the tremendous potential I saw in the hotel. With  the right investments, vision and team, I believe the hotel is poised for an exciting new chapter.”

As General Manager, Nigel will oversee the overall operations and strategic direction of Dorsett Grand Subang, with a focus on commercial performance, guest experience and team development. He is particularly looking forward to being part of the hotel’s transformation and creating positive changes for guests, associates and the local community.

“There are many exciting developments on the horizon and while I cannot reveal too much just yet, I can say that guests, associates and the local community can look forward to some very  positive changes. Watch this space.

Putting People at the Heart of Hospitality

Nigel believes that commercial performance and guest experience are fundamentally interconnected. While financial performance is essential to a hotel’s sustainability, he believes that exceptional guest experiences, engaged associates and strong guest loyalty are equally important drivers of long-term success.

His approach to guest experience begins well before arrival. From the moment a reservation is made, every interaction, whether through a website, phone call, email or digital communication, shapes a guest’s expectations. During the stay, anticipating needs, personalising interactions and paying attention to the small details can transform a good stay into an exceptional one.

“Hospitality is ultimately about people. Buildings, facilities and technology are important, but  it is the connections we create, the memories we deliver and the passion of our people that  truly define a great hotel.”

Outside of work, Nigel enjoys badminton, tennis and running, which help him stay active, recharge and maintain perspective. He also values spending time with family and friends, discovering new experiences and continuing to learn.

As he begins his tenure at Dorsett Grand Subang, Nigel looks forward to working closely with the team to build on the hotel’s strengths, strengthen its market position and create meaningful experiences for guests, associates and the wider community.

About Dorsett Hospitality International

Dorsett Hospitality International is one of Asia’s fastest-growing hotel groups. As a Hong Kong hospitality brand, we are proud to have an international footprint in 27 major cities worldwide with a total of 56 properties with our strategic partners TWH and AGORA Hospitality, including Dorsett Hospitality International’s 3 core brands: Dorsett Hotels & Resorts,d.Collection, and Silka, each with their own distinct identity and offerings to cater to diverse travel needs. Since the group’s establishment in Hong Kong in January 2007, we have grown by leaps and bounds with hotels across China, Malaysia, Singapore, Japan, Australia, the United Kingdom, and Continental Europe; more properties are planned in the development pipeline. For more information on Dorsett Hospitality International, visit: http://www.dorsett.com.