PUTRAJAYA, Aug 26 — The government will introduce regulatory measures, including registration requirements for e-commerce platforms, to strengthen consumer protection and ensure products sold online comply with safety and halal standards, as reported by Bernama.

MADANI Government spokesman Datuk Seri Fahmi Fadzil said the decision was made at today’s Cabinet meeting following complaints received by Prime Minister Datuk Seri Anwar Ibrahim from members of the public, e-commerce operators and brick-and-mortar retailers.

The Communications Minister said concerns raised included inadequate regulation of e-commerce platforms, particularly regarding the sale of electrical and electronic products that may not meet safety standards, as well as the halal status of certain products.

“The government’s intention is to ensure consumers are always protected.

“So, whatever action is taken, our top priority is the consumers and buyers using these e-commerce platforms,” he told a post-Cabinet meeting press conference here today.

Fahmi stressed that the government had no intention of shutting down or restricting e-commerce platforms, but wanted to ensure that products sold complied with existing standards and regulations.

He said electrical and electronic products must meet standards set by the Standards and Industrial Research Institute of Malaysia (SIRIM), while products carrying halal claims must comply with halal standards adopted in Malaysia.

Fahmi said the Finance Ministry (MoF) and Inland Revenue Board (IRB) already had registration mechanisms in place, while the Malaysian Communications and Multimedia Commission (MCMC) also had relevant mechanisms.

He added that MoF and the Ministry of Communications would engage with e-commerce platform operators to discuss the proposed regulatory framework.

“From MCMC’s perspective, the licensing framework previously introduced for social media platforms has given us experience in determining what needs to be addressed when engaging with the platforms.

“So, similar discussions could perhaps be held with e-commerce platform operators,” he said.

Meanwhile, Fahmi said MCMC had received 1,964 complaints relating to the sale of products on e-commerce platforms and other matters involving such platforms, including scams, between Jan 1, 2025 and Aug 25, 2026.

Of the total, 1,147 complaints were recorded in 2025, while another 817 were received from Jan 1 to Aug 25 this year. A total of 118 complaints remain under investigation by MCMC.

He said 191 complaints involved electrical or electronic products, while four concerned the authenticity of halal claims for products sold online.